Sophie

A household assistant you call or text

Trust Sophie, and
Forget.

You have been the one remembering everything. Sophie takes the list off you — the appointments, the forms, the card that has to be mailed by Thursday. You call her, or you text her, the way you would any other person. Signing up takes a few minutes, and then there is nothing to enter: no app to learn, no family data to type into a system. She learns your household by talking to it.

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01

Any calendar app

“You have a business trip on Monday.”

Sophie, the day you asked her to

“Reminder: take your dress clothes to the cleaners.”

You are holding all of it in your head

Knowing the date was never the hard part. The hard part is the chain of small things it implies, each with its own deadline that lands days earlier — and somebody has to be running that chain, all week, for everyone.

Who is collecting whom. What has to go in the bag tomorrow. Which prescription is due, what the school said last week, whether anyone replied about Saturday. None of it is difficult. All of it has to be remembered, by somebody, all the time.

And it is not only this week. Keeping people close is the same work with a longer fuse.

  • Calling your sister, because it has been a month.
  • A friend you keep meaning to see.
  • A birthday card that has to be bought, written, and mailed.

All of it quietly became your job.

That work is invisible, unshared, and in most houses carried by one person. It is not a scheduling problem, and no shared calendar has made a dent in it — because the calendar still needs someone to keep it.

Sophie takes custody of the list. You tell her things in passing, the way you would tell someone who lives with you, and she remembers them for the household. Ask her to remind you, and she does.

02

One assistant, three jobs

First, and the reason she exists

She carries the household's logistics

Appointments, pickups, permission slips, the prescription that needs reordering. And the longer-fuse things a calendar never catches: the card that has to be mailed, the birthday that needs a present, the friend you have not called.

Tell her the day and time you want a reminder, and she texts you then.

Second

She handles the small errands

The five-minute jobs that never take five minutes. Building a grocery list, finding something on Amazon, looking something up: the things you would otherwise do standing in the kitchen at eleven at night.

You ask by call or text. She tells you what she has done and what is still yours to do.

She never holds your card. For an Amazon purchase she finds the product and texts you links, so the last step, confirming it and paying, is always yours.

Third

She learns the house

Over weeks she builds a picture of how your household actually runs: who does what and what is on the calendar.

Tell her about an appointment that clashes with one she already has, and she says so.

03

A phone number. That is the whole interface.

Signing up takes a few minutes, once. We ask for your name and a few account details, a credit card, and the phone numbers that are allowed to call or text Sophie. After that there is nothing to download, because there is nothing to download to. You call her from the school parking lot on the phone already in your hand, and text her at ten at night without opening anything. Calling her takes the Household plan; Sophie Basic is text only.

It also means the rest of the house can use her. A teenager's hand-me-down phone works. A grandparent's flip phone works. There is nothing for the least technical person in the family to learn, which is what stops the whole system from resting on you again.

Sophie is built for households, not individuals. Several people share one Sophie, and she knows each of them by the number they call from. So an arrangement one person mentions is an arrangement the household knows — one shared memory, instead of one person acting as it.

Only numbers your household has added can ask her about your household.

04

Nothing to import. Just tell her.

There is no school calendar to import and no evening spent entering your family's details into a system. Tell her things as they come up, by call or text, and she keeps them for the household.

Behind what you tell her she is building a picture: who is in the house, what matters to whom, how you like things done.

You mention it once, in passing, and the household has it. That is the maintenance work nobody should be doing.

Sophie · text message

Hi, it's Sophie. Text or call me here any time. What can I keep track of for you?

The welcome text a new member gets after joining. If you don't have time to answer, just ignore it.

05

Sophie is built not to lie, and neither does her website

Sophie ends up knowing a good deal about your family's week. Here are the main providers that touch it, named, rather than a promise that it stays in the house. Our Privacy Policy lists the rest.

Who is involved in a call to Sophie

  • Twilioprivacy carries the call or the text, as a carrier does for any phone call you make.
  • DeepInfraprivacy runs the language models that understand you, compose a reply, and organize what Sophie remembers. They are open-weight models, not a frontier provider's private ones.
  • ElevenLabsprivacy generates her voice. It receives the words she is about to say, and nothing else.
  • Your household's facts, meaning what she has learned and remembers, are held in our own database, on servers rented from Amazon Web Services.

What we will not do

We do not sell or rent your household's data, and we never will — there is no advertising business here for your family's arrangements to feed. We do not use your conversations to train models of our own.

To ask for your information to be deleted, email help@sophie.tools.

Our providers set their own retention terms, which we do not control and which can change. DeepInfra states that it does not train on or sell what is submitted to its API, and keeps it only briefly for debugging. ElevenLabs retains request data by default unless zero-retention mode is in force. Both are worth reading yourself, and our Privacy Policy names them.

She does not lie

If you are going to hand over the remembering, you have to be able to rely on what comes back. Sophie does not overstate what she can do or claim to have done something she has not; I don't know and I can't do that are always available to her. Told of a medical emergency or a mental-health crisis, she tells you to call 911 or 988.

Several people share one Sophie. What one member tells her may be used to help the household it belongs to.

Her memory understands that things change

Household facts have a shelf life — who does the school run, which car is available, where a key lives. Superseded facts don't resurface, unless you ask for the older version.

That is the difference between remembering and merely retrieving.

06

Who she is for

The person carrying the household

Sophie is designed first for her, and judged on one thing: whether, week by week, that person has less to keep in their head than they did the week before.

Everyone else in the house

A partner who wants to take a share and needs somewhere to find out what is actually happening. Children old enough to call and ask. An older relative who will never install an app but will happily pick up the phone.

Anyone who has tried the apps

Shared calendars, chore charts, colour-coded lists. They all work, as long as one person maintains them — which is the job you were trying to get rid of.

Sophie is a household assistant you call or text. She carries what you have been carrying alone, she runs the errands that eat your evenings, and she is honest with you — including about what she cannot do.

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